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Frequently Asked Questions


Which are the accommodation options for Families?

Marbella Club offers you the possibility to stay in connecting rooms and suites, or the option to experience a stay in your own private villa.

Is it possible to book in room only basis or is breakfast included?

You are able to choose between both options: book your stay in room only basis or also have a breakfast inclusive rate.

Which are the arrival and departure timings?

The official arrival time is 15.00 pm and the official departure time is up to 12.00 noon.

Can someone pack and unpack my bags?

Of course. This service is available upon request.

Are there any rooms for people who need a wheelchair?

We have rooms located on the ground floor that allows access with a wheel chair.

Do you allow pets?

Pets are welcome in our Villas. Our reservations team can give you more information in regards to the accommodation with pets policy.

Are there smoking rooms in the hotel?

Our hotel adheres to the “smoke free”policy, therefore it is not allowed to smoke in the rooms.


What type of breakfast is served at the hotel?

We serve a varied and delicious buffet breakfast at our Winter Garden; we also have an a la carte option available for special requests. In MC Café you can enjoy an a la carte breakfast with an assortment of dishes including healthy options as well.

Can I order breakfast in the room?

Yes, breakfast can be served in the room. You can choose from one of the breakfast options that we offer in our Room Service Menu. Guests who have a breakfast inclusive rate will enjoy breakfast at our breakfast buffet.

What type of restaurants does the Marbella Club Offer?

At the Marbella Club we offer 4 different restaurants:

El Grill: A la Carte, with the best grill cuts and traditional recipes with a twist of the latest gastronomic trends. Only open for dinner.

MC Café: open for breakfast, lunch and dinner. International Cuisine.

Beach Club: Mediterranean Grand Buffet. Only open for Lunch.

MC Beach: Our Beach Restaurant. The best Mediterranean products. Open during high season.

Is there a dress code for the restaurants?

Each restaurant has different dress code requirements. Our team will be pleased to share more details with you.

Can I order dishes from the restaurant menus to be served in the room?

We offer our guests a varied room service menu. As an exception, some dishes of our restaurant menus could be available to be served in your room.

If I am following a special diet, can I order dishes that are not available on the menu?

Our Restaurants offer a menu for special diets

Kids Club

Is the Kids Club Access included in the room rate?

The Access to the Kids Club is not included in the room rate. There are different passes available.

Which is the minimum age for kids to stay alone at the Kids Club?

Kids above 4 years of age can enjoy access at our Kids Club without being accompanied by an adult. All Kids below the age of 4 shall be accompanied by an adult while they are at the Kids Club.

Can the children participate in the scheduled activities without the need of booking the day pass?

The scheduled activities are available both when you book the full day pass or the half day pass.


Is the Access to the Thalasso SPA and sauna included in the room rate?

The Access to the Thalasso SPA and sauna has a cost of 50 euros for 2 hours or 90 euros for the full day. If you book a 1-hour treatment the use of the SPA facilities will be included.

Can children access the SPA?

Children between the age of 4 and 14 can access the SPA if they are accompanied by one of the parents, from 9.15 am to 10.15 am. Reservation Required. The price is 50 euros per adult and 25 euros per child.

Is it necessary to make a reservation in order to access the Thalasso Pool?

We recommend you make a reservation to access the Thalasso Pool in order to guarantee an optimal and comfortable use of the facilities.

Do you offer massages on the beach?

Yes, we offer them during the summer months.


Is there a Golf Course at the Hotel?

The hotel has an 18 hole Golf Course located at only 20 minutes from the hotel. We offer a shuttle service to and from the Golf Course. You can check the timings with our Golf Team and our Concierge Team.

Do you offer transportation to the Golf Course?

Yes, we offer a shuttle service to and from the Golf Course. You can check the timings with our Golf Team and our Concierge Team.

What is the price of a green fee?

During the low season months, the price is 70 euros. During the high season months, the price is 85 euros.

Is there a restaurant at the Golf Course?

The Golf Course has a Club House where you can enjoy a lovely meal.


How many swimming pools do you have at the hotel?

Marbella Club has two outdoor swimming pools: one of the pools is sweet water and heated, the second is a heated sea water pool and located at our Beach club.

Are the swimming pools heated?

All the swimming pools at the hotel are heated

Is there an adults-only swimming pool?

Adults and children are both welcome to visit both the swimming pools

Is it possible to have access to the Puente Romano Tennis Club if you are a guest at Marbella Club?

All guests of Marbella Club have access to the Puente Romano Tennis Club. Advance reservation is required.

What are the gym opening hours?

Our gym is open 24 hours. You are able to access the facilities by using your room key.


How do I arrive to MCH from the closest airport?

The closest airport is the “Malaga International Airport”. You can choose from taking a taxi or booking a private transfer that can be organised through our concierge team in advance of your arrival.

Do you have medical assistance at the hotel?

We offer medical assistance to all our guests on request. Additional charges apply.

Is there Babysitting Service at the Hotel?

Babysitting service is available upon request. Additional charges apply.

Can I Exchange currency at the hotel?

All our guests staying at the hotel can exchange currency at our Front Desk.

Can I rent a bicycle at the hotel?

The MCH offers a bicycle rental service at the hotel.


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