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Official Statement: The Marbella Club closes temporarily

Friends of the Marbella Club: Sixty-five years of history have made for such memorable times that it’s with a heavy heart that we temporarily close the doors of our hotel in strict compliance of the guidelines marked by the Spanish government, effective 19th March 2020.

As we navigate these uncertain times, our team will be readily available to monitor the situation and help our guests find their way back to the crisp Mediterranean shores of the Marbella Club as soon as the situation comes to a firm close.

We are eternally grateful to our guests’ loyalty and concern and will be back with a more magical and vibrant spirit than ever before.

#stayathome

Q&A

We are closely monitoring the Center for Disease Control and Prevention (CDC), the World Health Organization (WHO) and the Ministerio de Sanidad regarding the novel coronavirus (COVID-19) cases and following their guidelines. 

 

What happens now? 

  • What if I have a booking during the closure period? All bookings until 11th April will be automatically cancelled. Please contact our reservations department in case you would like to to move your booking to a new date. 
  • How can I modify or cancel my booking if I have a future stay? We have adopted a flexible policy with regards to cancellations and penalties so that our guests can have some extra time to see how the situation plays out. Until 31st of May, our guests can cancel stress-free within 24 hours of the reservation for a full refund.
  • When will you reopen the hotel facilities? Pending further developments and instructions from the government, the tentative reopening date is 12th April 2020. We are closely following the recommendations of the state government and official institutions like the WHO and the CDC and will adjust the opening dates accordingly.

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